There is no doubt that internet shopping has now taken the world by the storm. What can you ask for? You can still buy the same stuff that you want, in the comforts of your own home, while spending basically the same (sometimes even less!) of the same amount!
The only downside of internet shopping is that you can’t inspect the item personally. For clothes and small gadgets, this may be okay. You just have to work out the trust issues there. But for home implements such as furniture and stair parts, you might want to inspect a little bit further if you’re going for online shopping and shipping facilitation.
First off, look at the credibility of the staircase suppliers's website. The best determiners of credibility are the registration numbers to your government’s trade industry regulatory office, customer testimonials and even “Likes” on their Facebook page. You can also try leafing through their company history and their corporate profile (with the mission, vision and philosophy).
Once you are sure that they are credible, look for the terms and agreements in shipping and payment. Demand for a receipt. An e-receipt will be okay for the mean time, but demand the actual receipt once the items arrive.
Lastly, try to see if they have online support. Ask questions, talk to someone who represents the company and gives out his/ her full name. From there, you can gauge if the site is really credible.
And don’t forget to ask for referrals! Usually they’re the best determiners if their stair parts are quality products and if they give out great customer service.
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